# Description 1. The toolbar contains shortcuts to the user web, inbox, create a contact, conferencing and call routing settings. The functions are also available when you log in to the user web 2. Your presence status, activity and note. Click to change 3. The live aid area displays different call information, for example, active…
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You can set rules to make MiCloud even smarter: Call routing rules help the system know what to do with certain calls. These can be set by the company, by groups, or by you, if you are authorised to do so. Rules can be set for: Inbound calls – The association between personal phone numbers…
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There are many function icons in MiCloud. This section lists a few of the most important icons. con Description Add the contact to your Contacts list Add the call to a conference Click to expand the contacts info The calling identity is asserted by the server Activate transfer Contact has a meeting that starts within…
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To create a new rule, just click Add and follow the instructions to build a new rule with matching criteria and actions. Activity matches the current presence activity when a call comes in. For example, when an activity is set to meeting, a rule for forwarding calls to voice mail can be created. Availability matches…
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To create a new rule, just click Add and follow the instructions to build a new rule with matching criteria and actions. Call destination matches against what the call’s destination is tagged with. Call source matches the call’s source to a list of tags. Date matches a date for the call. Day of week matches…
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