Call Reporting

Overview of Report Filters


FILTER NAME EXPLANATION
Bill Period Period that runs in conjunction with your invoice bill cycle
Calendar Period Period that runs according to the calendar month namely 1st – 31st
Direction Relating to the direction of the call, can be one of the following: incoming, outgoing and internal
Call Type Refers to the type of call that was made, as an example: Local, mobile, national, international and on-net.
Sort Ability to sort by cost, quantity of calls or duration.
Source If there are multiple sources of CDR’s, this filter allows you to isolate a specific data source.
Department Allows you to filter the report to show a specific department.