Setting up Cost Recovery Reports

Ability to set up a report to identify costs that need to be recovered from Departments, Cost Centres or Individuals.

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Setting budgets per entity

Budgets in terms of cost, time, or type of call can easily be setup.

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Audit Trail

Full Audit Trail available.

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How often is the data processed?

The data is processed every hour throughout the day.

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How do I search for a user?

The MiCloud TMS has a “Search” tab which can search either by name or number, you also don’t need to know the whole number or name, we only require 6 characters for the search function to work.

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