Help: MiCloud for Web


Setting up a conference call

Once you have received or placed a call, click Add to Conference when the call connects. This will open the conference call panel, allowing you to add participants by calling them and clicking Add to Conference when they connect. While placing calls to the participants, the initial call will be put on hold.


Disconnecting Participants

If you want to disconnect a participant, click Hangup or Hold in the Conference Call panel. If conference organiser disconnects the call, or if all participants have been removed, the call is over. However, if the organiser needs to leave but doesn’t want to end the call, they can move all other participants to the…
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Log

The Conference Call panel’s log shows placed calls, received calls, missed calls, voicemail, recordings and fax messages. The time and length of the calls can also be seen here. To make life easier, MiCloud allows you to place new calls using the information from the log – just click Dial number to make a new…
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Calling from Microsoft Office

Just when you thought MiCloud couldn’t get any smarter, it allows you to call from Microsoft Office applications. All it needs is an add-in that is loaded by Microsoft Office. The OutlookAddin.dll file is installed with the application and appears as a toolbar in Microsoft Outlook. Call <select a contact> and Call with mobile must…
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Microsoft Word, Powerpoint and Excel

To activate the smart tag option in a Microsoft application, click Office on the icon in the upper left hand corner of the application, and then choose Word/Powerpoint/Excel Options. Then, choose Proofing in the left navigation bar, and click on the AutoCorrect Options in the AutoCorrect window. Once you have done that, tick the Label…
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