Help: MiCloud for Web


Microsoft Word, Powerpoint and Excel

To activate the smart tag option in a Microsoft application, click Office on the icon in the upper left hand corner of the application, and then choose Word/Powerpoint/Excel Options. Then, choose Proofing in the left navigation bar, and click on the AutoCorrect Options in the AutoCorrect window. Once you have done that, tick the Label…
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MiCloud for Web

Even if you’re not in front of your own PC, MiCloud keeps you connected at all times with the handy Web application. Just click Home to open the browser and log on to MiCloud. The browser not only lets you configure and access your call recordings, call routing, fax and voice mail settings, it allows…
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Checking messages

All of your messages are available in the inbox, including voice mail, faxes, and recordings. Listening to (or reading) the messages is as simple as clicking on them. To tidy up your inbox, just click Delete selected to delete the message.


Configuring Call Routing

You can set rules to make MiCloud even smarter: Call routing rules help the system know what to do with certain calls. These can be set by the company, by groups, or by you, if you are authorised to do so. Rules can be set for: Inbound calls – The association between personal phone numbers…
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Inbound Rules

To create a new rule, just click Add and follow the instructions to build a new rule with matching criteria and actions.  Activity matches the current presence activity when a call comes in. For example, when an activity is set to meeting, a rule for forwarding calls to voice mail can be created. Availability matches…
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